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Medisoft is the brand name for a medical billing/scheduling package, distributed by McKesson. Our medical practice has used it for many years. It has major issues:


1. Database -- Medisoft uses a proprietory database software, licensed from Oracle. The database software does not seem to be current or well maintained, and it crashes very regularly. It is clearly not suitable for anything more than a few providers at a time, as it doesn't scale.

2. Support -- Medisoft does not sufficiently document their complex software, but you call their support staff who answer your questions at very high hourly rates.

3. Design -- Office Hours and the billing program could work a lot better. They are "Old" software, that is not web based in the slightest. It is "delicate", has little useful documentation, and crashes easily.


© Copyright June 13, 2015 , Timothy C. Hain, M.D. All rights reserved.
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